ProbityMedical.com is committed to respecting your Personal Information (defined below) and is aware of your concern for privacy when using ProbityMedical.com. Further to this commitment, we have adopted a company-wide Privacy Policy that guides how we collect, use, disclose, update and protect the information you provide to us and when we delete such information.
Probity complies with the Personal Information Protection and Electronic Documents Act (“PIPEDA”) and other applicable privacy and health information legislation. One of the underlying principles of this legislation is to obtain your consent in order to collect, use or disclose your Personal Information (defined below), and to ensure that you clearly understand the policies and practices regarding how this information is handled.
“Personal Information” is information about an identifiable individual. This includes any information that can be linked to
an individual’s identity, such as name, address, email, telephone number, age, gender, occupation, survey information, site
registrations or any other information that might reasonably be used to identify someone. It does not apply to the
information of non-individuals, such as corporations and other business entities and, generally speaking, to business
contact information of physicians (“Physicians”) or pharmaceutical companies/medical device manufacturers (“Sponsors”).
Probity attempts to collect and use information that is accurate, up-to-date, and as complete as possible. Probity collects Personal Information from you only when it is voluntarily provided. Registration is not required for use of the Probity websites. Anyone can visit the site and read our content. We do not provide copyright to the materials on our website and expect that you comply with the laws in your jurisdiction with respect to further use of any material obtained from the website.
When visitors fill out the “contact us” section of ProbityMedical.com, the following Personal Information is collected :
By providing your Personal Information, you are consenting to our use of your Personal Information for the Purposes outlined below. Further, by using our website, you agree with the terms of this Privacy Policy.
You may withdraw this consent at any time or update your information. To withdraw your consent or to update your information, contact our Privacy Officer by mail at:
Probity Medical Research Inc.
ATTN: Privacy Officer
139 Union St. E
Waterloo, Ontario, Canada
N2J 1C4
Probity collects your Personal Information for the following purposes (the “Purposes”):
For Patients, the information you submit on ProbityMedical.com will be used solely for the purpose of contacting you to determine your eligibility or interest in participating in a clinical trial. For Sponsors and Physicians, the information you submit on ProbityMedical.com will be used to contact you. Because the clinical research sites are located in different countries, your personal information may be transmitted to your nearest research site (or research site you selected). That research site may be in a different country than the location of the ProbityMedical.com database.
Personal Information will not be sold or rented and will not be exchanged with unaffiliated entities, except to fulfill the Purposes set out above, unless you are first notified and expressly consent to such transfer. Probity will seek to ensure that any third parties it shares your information with also comply with the terms of this Privacy Policy.
Probity is aware of your concern for privacy when using ProbityMedical.com. Probity takes reasonable steps to protect your Personal Information as you transmit your information from your computer to our websites and to protect your information from loss, misuse and unauthorized access, disclosure, alteration, or destruction. All information transmitted to our website is secured using industry standard physical, technical, and administrative safeguards to secure data against foreseeable risks such as unauthorized use, access, disclosure, destruction, and modification. You should keep in mind, however, that no Internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from our website may not be secure, and you should therefore take special care in deciding what information you send to us via email.
Your Personal Information is kept in strict confidence; Probity utilizes appropriate security safeguards to keep your information confidential and secure. Only authorized personnel have access to your Personal Information, and we do not release your Personal Information to third parties other than those third parties that are necessary to satisfy the Purposes (as defined above) for which the Personal Information was collected, including third party service providers. While we cannot guarantee that errors, loss, or unauthorized access to your Personal Information will not occur, our procedures and systems are designed to protect your Personal Information from such events. When your Personal Information is no longer required to fulfill the identified Purposes, the information will be destroyed, erased, or made anonymous.
When you are contacted by a third party to participate in a clinical research study, Probity is no longer involved or responsible for collecting or safeguarding any further Personal Information you may provide to that third party. As such, we recommend that you obtain information regarding their privacy policies before participating.
As we expect the need for participants in clinical research studies to be ongoing, the Personal Information you provide will be kept indefinitely. If at any time you wish to remove or update your information from our database, please contact us by mail at:
Probity Medical Research Inc.
ATTN: Privacy Officer
139 Union St. E
Waterloo, Ontario, Canada
N2J 1C4
Patients, Physicians and Sponsors have a right of access to their own Personal Information in a record that is in the custody or under the control of Probity, subject to some exceptions set out in applicable legislation. For example, organizations are required under PIPEDA to refuse to provide access to information that would reveal Personal Information about another individual. Further, organizations are authorized under PIPEDA to refuse access to Personal Information if disclosure would reveal confidential business information. Access may also be refused if the information is privileged, or the information was generated in the course of a formal dispute resolution process.
If access is refused, in whole or in part, Probity will provide the reasons for the refusal. In cases where exceptions to access apply, Probity may withhold that information but will provide you with the remainder of the record.
If at any time you wish to access your personal information held by us, please contact us by mail at:
Probity Medical Research Inc.
ATTN: Privacy Officer
139 Union St. E
Waterloo, Ontario, Canada
N2J 1C4
The ProbityMedical.com web server captures the Internet Protocol (IP) addresses of each connection to the website and
the specific web pages visited during that connection. An IP address is a number assigned to your computer by your
Internet Service Provider so you can access the Internet and is generally considered to be non-personally identifiable
information because in most cases it changes each time you connect to the Internet. IP addresses may be used to
diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in
connecting to the website, and administer and improve the website. Although the IP address and related information
collected is stored in the server log files, no individual is authorized to access those files for any purpose other than system
maintenance. We may also use this information to help improve our websites and our services by better understanding
our audience. Probity may also collect non-personally identifiable information in aggregate form to track data such as the
total number of visits to our websites, the number of visitors to each page of our websites, and the domain names of our
visitors’ Internet service providers. We may use this information, which remains in aggregate form, to understand how our
visitors use our websites so that we may make the websites better.
Probity may also use “cookies” to administer our website, which are text packets sent by a server to a user’s web browser
and then sent back unchanged by the user’s browser each time it accesses that server. Cookies are used for
authenticating, tracking, and maintaining specific information about users, such as website preferences. No personally
identifiable information is exchanged via cookies. We may use a persistent cookie that stores your login ID (but not your
password) to make it easier for you to login when you come back to our websites. You can remove or block this cookie
using the settings in your browser if you want to disable this feature.
Probity reserves the right to modify or amend this Privacy Policy without notice and at any time and for any reason. An
up-to-date version of this Privacy Policy may be obtained on our website.
This Privacy Policy is governed by the laws of Canada. By submitting Personal Information to us, you understand that your
Personal Information will be subject to the laws of Canada.
You have the right to know how we protect your privacy and what you should expect from us. If you have questions or a complaint you may contact our Privacy Officer by mail at:
Probity Medical Research Inc.
ATTN: Privacy Officer
139 Union St. E
Waterloo, Ontario, Canada
N2J 1C4